Managed IT

What is Managed IT Services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. AdvanTech offers a Fully Managed IT Solution to service all your IT needs. Call today for pricing!

Our Managed IT Services Will Help You Succeed

Benefits

Our Services Provide a Unique Range of Benefits

Control IT Costs

You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

Trusted IT Advisor

Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

Economy of Scale

As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

Increased Efficiency

You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Small Initial Investment

Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Top Ten Most Popular FAQs

Are Free Anti-Virus Software Any Good?

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend for complete Endpoint Protection.

What Exactly Are Managed IT Services?

Simply put, Advantech’s Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means AdvanTech acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What Is Cloud Backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data center in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

What Kind of Response Times Can I Expect

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What Should I Do Before I Call For Help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What Does Having Managed IT Services Cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

What if We Already Have An Internal IT Department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, AdvanTech makes it simple with an affordable and customized flat rate service plan.

How Does A Flat Rate Billing Save Me Money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. AdvanTech serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

What Types of Systems Do You Support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

Proudly Serving the Middle Georgia Area, including Macon, Warner Robins, Byron, Perry, and Milledgeville.

You'll get a partner that understands your business and will provide your company with a wide variety of managed IT support services and solutions that meet your unique needs.

Business Solutions Tailored to You

Are you tired of managing your own IT infrastructure and looking for a reliable partner to help you take your business to the next level? Look no further than Advantech! As a leading provider of managed IT services, we offer customized solutions that are tailored to your business needs. From network management to data security, our team of experts will work tirelessly to ensure that your IT systems are running smoothly and efficiently.