Privacy Policy

Our privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. By voluntarily providing your mobile phone number and opting in to messaging, you agree to receive periodic SMS/MMS messages from Advantech. These messages may include updates, information about our services, and other related communications.

1. Information You Provide

Contact Information:   Such as your first and last name, email address, and phone number.

Feedback or Correspondence: Information you provide when you contact the Client or AdvanTech in connection with the Site or Services with questions, feedback, or other inquiries.

Other Information:  Any additional information you may provide voluntarily or that is necessary in connection with your interactions with the Client through the Site or Services

2. Information We Obtain from Third Parties

Social Media Information:  Our Client may maintain pages on social media platforms (e.g., Facebook, LinkedIn, Instagram). When you visit or interact with these pages on those platforms, the platform providers’ privacy policies will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us (on behalf of the Client) with information through the platform, and we will treat such information in accordance with this Privacy Policy.

Other Sources: We may obtain your personal information from other third parties, such as third-party analytics services, publicly available sources, and data providers.

3. Automatic Data Collection

We, and our service providers, may collect limited technical information about your interactions with our website to ensure functionality, detect issues, and improve user experience. This may include:

• Device Data: Browser type, screen size, IP address, and basic technical identifiers for security and diagnostics.
• Usage Data: Pages visited, session duration, and error logs to help us maintain our services and troubleshoot problems. We use basic analytics and session tools for operational needs only. No information is used for advertising or retargeting purposes.
• Cookies: Small files stored on your device to help remember user preferences, maintain secure sessions, and improve navigation.
• Local Storage: Used for essential functionality like login states or remembering non-sensitive user settings.
• Pixels or clear GIFs: Used solely to ensure email delivery and confirm receipt of critical service-related communications.
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4. How We Use Your Personal Information

AdvanTech uses your personal information for the following purposes:

• To Operate and Improve Our Services: To provide, operate, and improve our Services and our business.
• To Communicate with You: Including sending announcements, updates, security alerts, and support and administrative messages.
• To Provide Support: To respond to requests, questions, and feedback.
• To Comply with Law: To comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities.
• For Compliance, Fraud Prevention, and Safety: To protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); enforce the terms and conditions governing our Services; and protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity.
• To Create Anonymous Data: To convert your personal information into anonymous, non-identifiable data. This may be used to improve our services and conduct internal research and performance analysis
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5. How We Share Your Personal Information

We do not “sell” your personal information, and we may share your personal information as described below and elsewhere in this Privacy Policy:

• With Our Client: To facilitate your interactions with the Client.
• With Our Service Providers: Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, email delivery, and website analytics services).
• With Professional Advisors: Such as lawyers, bankers, auditors, and insurers, when necessary, in the course of the professional services they render to us.
• For Compliance, Fraud Prevention, and Safety: : As described above.
• In Business Transfers: In connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. In such cases, we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Data will not be shared with third parties for marketing or promotional purposes. We will never disclose sensitive personal information such as phone numbers or SMS consent for marketing purposes.

6. Security

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your personal information.

7. Children

Our Services are not intended for use by children under the age of 18. If we become aware that we have collected personal information from a child under 18 without the required parental or guardian consent, we will promptly delete that information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will update the “Last Updated” date and post the revised policy on this website. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Service Modifications and Termination

By subscribing to or using the service, you acknowledge our right to modify or discontinue the SMS/MMS service, with or without notice, at any time.

9. How Do We Share Your Mobile Information?

No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding “STOP” at any time. For more information, reply ‘HELP’. Message and data rates may apply. Message frequency varies.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact AdvanTech at: