Over the Years, I have been amazed at how proficient you have been at finding cost effective solutions to our IT challenges. By learning about how we do business, you’ve been able to focus on stable, long-term plans to help our technology grow with our practice. It is refreshing that Advantech understands the importance of listening to their customers to provide the best support.
Advantech has been providing our technical support for quite a while now and we have been beyond pleased with their expertise and service. They respond immediately whenever we have an issue although such issues are rare. I would highly recommend them to any size business for any and all technical support.
We recently upgraded/replaced our outdated camera surveillance systems with new, state-of-the-art equipment through Advantech. Adam and his entire staff was timely and efficient with the installation. Following the systems’ installation, they provided our staff with training on how to operate the system. Additionally, they have been accessible and available to answer questions as they arise, even after the training sessions. They, also, assisted in upgrading our internet capabilities through Cox and have been on site to ensure that no down-time occurred as a result of the Cox service call. Adam, and everyone we’ve encountered with Advantech, has been professional, courteous, knowledgeable, punctual……overall, just a pleasure to work with. Please consider Advantech for your next project or system upgrade!
Going with AdvanTech for our IT support is the best decision we could have made! Adam responds instantly to any issues. The personal service and attention we receive is far and beyond our expectations. He works with all of our service providers to ensure smooth transitions and installations. He has participated in conference calls and come on site for installations so that we do not have to interrupt our work day. As a busy practice, it is nice to never worry about our IT. Adam stays on top of everything so we don’t have to. He also comes up with solutions to all of our problems! If we can dream it up, Adam can make it happen. I cannot say enough about how professional and attentive AdvanTech has been.
Adam has taken care of the IT needs in my practice for the last 5 years. He understands the vast array of technology in our office, and more importantly how to integrate it so everything works seamlessly. Adam has always been professional, responsive, dependable, and has a unique ability to think outside the box to find solutions. I am pleased to support Adam in his business venture, and look forward to working with him for years to come.
Adam installed a security system in our house. He did a professional installation, and had to pull wires throughout our attic. In the end, not one wire shows! The quality of the HD cameras is great. My wife and I couldn’t be more pleased with the professionalism he display, and the equipment he recommended. Adam was prompt, courteous, and a quiet professional.
I have personally used AdvanTech several times for my computer problems and highly recommend this company.
When you have computer problems, do not hesitate to call AdvanTech and I assure you that you will be glad you did!!
Adam has been great with all of our IT needs. He recently put together a wireless point to point connection for us. He was able to give us WiFi access to several locations some of them almost a thousand feet apart. This allows us to have only one internet connection for 6 locations . He did it quickly and with no problems. Would definetly use him again for our needs.
I have found AdvanTech’s services to be exceptional in every respect. Like most specialty businesses there are the exceptional, the good and then there are the rest. Any small business needing better technical support than they are receiving should seriously consider Adam Orsak. You will be glad you did!
My experience with AdvanTech has been great! Whenever I need assistance, Adam delivers with quick results. The transition from using a previous company and changing to AdvanTech was smooth and effortless. Adam handled everything for us to minimize downtime in the office. We were up & running in no time. Excellent customer service!
Working with Advantech is a real pleasure – they are incredibly responsive, knowledgeable, and dependable, I have worked with a lot of IT vendors over the years, and Adam is the first IT person I’ve dealt with who is a true “people” person, and has a true customer satisfaction mentality. Adam understands not everyone “speaks” IT, and works with clients to make sure they are on the same page regarding IT issues and needs, and is always willing to connect with third parties on behalf of his clients to avoid them feeling “caught in the middle”. Adam and his crew are so responsive, it feels like they are part of our organization; not a third party vendor.